Incident Types

API endpoints for incident types

View incident types.

With incident types enabled, you can tailor your process to the situation you’re responding to with different custom fields and roles for each incident type.

The incident type object

create_in_triage · enum<string> · required

Whether incidents of this must always, or can optionally, be created in triage

Available options: always, optional

Example:

"always"

created_at · string<date-time> · required

When this resource was created

Example:

"2021-08-17T13:28:57.801578Z"

description · string · required

What is this incident type for?

Example:

"Customer facing production outages"

id · string · required

Unique identifier for this Incident Type

Example:

"01FCNDV6P870EA6S7TK1DSYDG0"

is_default · boolean · required

The default Incident Type is used when no other type is explicitly specified

Example:

false

name · string · required

The name of this Incident Type

Example:

"Production Outage"

private_incidents_only · boolean · required

Should all incidents created with this Incident Type be private?

Example:

false

updated_at · string<date-time> · required

When this resource was last updated

Example:

"2021-08-17T13:28:57.801578Z"