> ## Documentation Index > Fetch the complete documentation index at: https://docs.incident.io/llms.txt > Use this file to discover all available pages before exploring further. # Supported measures > Every measure you can chart in an Insights panel, including incident volume, MTTR/MTTA duration metrics, alerts, pager load, follow-ups and time spent Insights [custom dashboards](/insights/custom-dashboards) are built from **panels**. When you add a panel, you choose from a set of pre-built panels grouped by area. This page lists every panel available. Most panels let you filter the data, split it by an attribute or [custom field](/incidents/custom-fields), and [compare with the previous period](/insights/overview). Numeric measures such as duration metrics, time to acknowledge and time spent can be aggregated as a **count**, **mean** or **median**. ## At a glance Incident volume and where incidents are coming from. | Panel | What it shows | | --------------------------- | ---------------------------------------------------------------- | | Incident creation | The number of incidents created over time | | Incident creation by source | Where your incidents are coming from (e.g. alert sources, users) | | Incident creation by user | The number of incidents created by a specific user over time | | Group by a custom field | The number of incidents grouped by a custom field | ## MTTX (duration metrics) [Duration metrics](/admin/incident-timestamps) measure the time between two incident timestamps. You use them to track **MTTR**, **MTTA**, **MTTD** and other response-time metrics, reported as a mean or median. Because you define the timestamps, you're not limited to a fixed set: the panels below report on the duration metrics your organization has configured. | Panel | What it shows | | -------------------------------- | ----------------------------------------------------------------- | | Duration metrics | Compare all your duration metrics | | Duration metric breakdown | Statistics for a single duration metric over time | | Duration metrics by custom field | Statistics for a single duration metric grouped by a custom field | ## Alerts How your alerts are firing and being handled. | Panel | What it shows | | ---------------- | --------------------------------------------------- | | Alerts created | Which alerts and sources are firing most frequently | | Alert acceptance | Which alerts are being declined, and how frequently | ## Pager load How often and when people are being paged. Native pager load requires the [On-call](/on-call/overview) product; the PagerDuty and Opsgenie panels require a connected [external on-call provider](/integrations/pagerduty). | Panel | What it shows | | ------------------------------------- | -------------------------------------------------------------------------------------------- | | Pages | How often and when people are being paged (incident.io On-call) | | Pages (PagerDuty / Opsgenie) | How often people are being paged, optionally filtered by escalation policy, team, or service | | Pages per user (PagerDuty / Opsgenie) | How often a particular person is being paged, broken down by time of day | ## On-call readiness | Panel | What it shows | | ------------------ | ------------------------------------------------------------------------------------------- | | Notification setup | Your On-call responders' notification setups, so you can check they're reachable when paged | For a deeper look at reachability, mobile-app adoption and readiness over time, see [On-call readiness insights](/on-call/on-call-readiness-insights). ## Follow-ups Follow-up creation and completion. | Panel | What it shows | | -------------------------- | ---------------------------------------------------------------------------- | | Follow-ups created | Follow-up creation over time, split by status, assignment, or a custom field | | Follow-ups by user | Follow-up status broken down by assignee | | Follow-ups by custom field | Follow-up statuses and time to complete, grouped by a custom field | ## Post-incident flow | Panel | What it shows | | ------------------- | ---------------------------------------------------------------------- | | Post-incident flow | Which incidents enter your post-incident flow and what happens to them | | Post-incident tasks | The outcomes of post-incident tasks, grouped by a custom field | ## Teams | Panel | What it shows | | ----------------------- | ------------------------------------------------------------------------- | | Post-incident | The status of post-incident tasks and follow-ups, grouped by team or user | | Time spent on incidents | How much time is spent on incidents, broken down by user or team | ## Time spent on incidents How [workload](/insights/workload-metrics) is distributed. Time an incident spends [paused](/incidents/pausing) is excluded, so these figures reflect active effort. | Panel | What it shows | | -------------------------- | ----------------------------------------------------------------------- | | Time spent on incidents | Time spent on incidents across your company, categorised by time of day | | Time spent by custom field | Time spent on incidents, grouped by a custom field | ## Text | Panel | What it shows | | ---------- | ---------------------------------------------------------------------------- | | Text panel | A rich-text panel for adding headings, context and commentary to a dashboard |