Insights date range filtering
When filtering for date range inside theinsights page, you can choose to include data from the current Week/Month/Quarter by selecting the “Include this Week/Month/Quarter” configuration found under the custom relative range.
You can also compare with the previous period by toggling it on.
How often is Insights’ data refreshed?
Insight data is refreshed roughly every three hours, this means that recently created incidents will not show up in insights.Can I restrict who has access to Insights?
Can I restrict who has access to Insights?
Yes. There is a View Insights permission that controls who can access Insights in the dashboard. To restrict
access, adjust this permission in Settings → Users → Roles.