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This article provides step by step instructions for setting up SolarWinds AppOptics as an alert source within incident.io.

Instructions

  1. Head over to the Alerts section in your incident.io dashboard
Alert routing highlighted under On-call in the dashboard sidebar
  1. Select the Sources tab under On-call → Alert routing
The Sources tab selected on the Alert routing page
  1. Press the Create source button
The Create source button at the top right of the Sources tab
  1. Search for SolarWinds AppOptics and click continue to work through the Select your source, Connect to incident.io and Configure your setup steps
SolarWinds AppOptics selected in Select your source, with Source unique name filled in
  1. Head over to the AppOptics dashboard, and navigate to SettingsMetric SettingsNotification Services
The AppOptics Settings menu with Metric Settings open and Notification Services highlighted
  1. Click on Webhooks to add a configuration
The webhooks card in AppOptics Notification Services
  1. Enter a name for your webhook, and the URL provided from your incident.io dashboard, and click Add.
The AppOptics Edit Configuration panel with a webhook Title and the incident.io alert events URL
  1. Now, you can configure your alerts to be sent to incident.io, by navigating to the Notifications tab on any alert you want to connect, and enabling the notification service you just created.
The Notifications tab of an AppOptics alert, with the incident.io webhook service selected
  1. Finally, you can test the connection by clicking Test Fire on the right hand side of the page.
An enabled AppOptics alert showing the Test Fire button and its trigger conditions